Starbucks to subsidize workers’ college degree

Hoping to retain employees, reduce hiring, training costs

Reuters
Published: June 16 2014 | 3:00 pm - Updated: 16 June 2014 | 5:59 pm in Business, Business Rotator,

Starbucks plans to partly pay for an online bachelor’s degree program for its employees in the United States, hoping to retain its workforce and save on hiring and training costs.

The world’s largest coffee chain is teaming up with Arizona State University to subsidize education for its U.S. employees who work an average of 20 hours a week.

As of September 2013, Starbucks had 137,000 employees, about three-fourths of its global workforce, in the United States.

Employees enrolling in the program, called the Starbucks College Achievement Plan, can choose among 40 subjects ranging from retail management to electrical engineering and will be under no obligation to remain with the company after graduation.

Employees admitted to the university as a junior or senior will earn full tuition reimbursement for each semester of full-time course work, while freshmen and sophomores will be eligible for a partial tuition scholarship, the company said in a statement.

Starbucks declined to estimate how much it expects to spend on the program. “We will know more of what the investment will be once partners (employees) sign up over the next year,” Starbucks spokeswoman Laurel Harper said in an email.

Starbucks’ investment in its employees’ education comes as it grapples with higher dairy costs. The company has locked in coffee prices for the rest of this fiscal year.

Harper declined to comment on employee retention rate in the company, citing competitive reasons, but said Starbucks has achieved retention rates “well above the industry average.”


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