Mercy Medical Center's 2014 quality report offers a look at the hospital's initiatives and clinical outcomes, with a broad range of data comparing Mercy with state and national hospitals.
According to the report, the first of which was published in 2012, Mercy's median wait time that patients spend in the emergency department before being admitted to the hospital is 217 minutes, which is lower than the national median of 275 minutes but higher than the 202-minute statewide median.
Mercy met the national benchmarks for re-admissions in all categories, including the 18 percent readmission rate for heart attack patients, 23 percent rate for heart failure patients and 16 percent rate hospital wide. It performed better than the national average, 5.4 percent, of re-admissions after hip or knee surgery.
Data compiled on surgical complications show that deaths among patients with serious treatable complications after surgery is no different than the national benchmark. There were 86.97 deaths per 1,000 patients at Mercy compare with the 110.25 deaths per 1,000 patients nationally.
Other initiatives that Mercy worked on last year include further implementation of the medical home model, which it began in 2010. Medical home is a team-based health care delivery system that focuses on preventative primary care from infancy to adulthood in order to cut costs.The hospital began using a new electronic patient management system called Epic to aid in the medical home initiative. Epic allows all physicians and nurses involved with a particular patient's care access to his or her information, which in turn can improve care and cut costs by reducing emergency department visits and hospital re-admissions.