CONSUMER COMPLAINTS

James Q. Lynch
Published: January 10 2014 | 11:13 am - Updated: 29 March 2014 | 1:54 am in
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Troubles with home mortgages topped the list of complaints consumers filed with the Iowa Attorney General’s Consumer Protection Division in 2013 for the second straight year. Home mortgage problems were followed by complaints about debt collection, used vehicle sales practices, cell phones and vehicle subscriptions at the top of nearly 3,000 written complaints filed last year with the state division. “The numbers show that many people who are struggling financially are struggling even more with those who are trying to take advantage of their situations,” said Iowa Attorney General Tom Miller. Rounding out the top 10 were complaints about magazine & newspaper subscriptions, business promotional ad sales, home improvements, foreclosure rescue scams and satellite television. The 2,944 written complaints in 2013 were down 10 percent from the 3,272 received by the AG office’s Consumer Protection Division the previous year.

 

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