Wal-Mart cancels orders for items mistakenly priced on Web site

Customers caught up in error will receive $10 gift card

Published: November 7 2013 | 7:46 am - Updated: 28 March 2014 | 11:07 pm in
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Christmas had come early for Wal-Mart shoppers who found outrageous discounts of up to 99 percent off on the company's Web site on Wednesday morning.

It turned out a technical error caused the incorrect prices on the Web site, and now the company said those orders will be canceled.

"Given the wide discrepancy in pricing, we are notifying customers who ordered these items that their orders have been canceled and that they’ll be refunded in full," spokesman Bao Nguyen said in an email.

It won't be a total loss, though. Customers caught up in the error will receive a $10 e-gift card for Wal-Mart and Walmart.com, Nguyen said.

It is unclear how many orders were placed for mistakenly discounted items or how many of the sales went through.

Some customers posted pictures in social media claiming they had already collected their purchases. One customer reached by The Gazette on Wednesday said she was told by Wal-Mart if the transaction had already been processed through her bank account, the order would be honored.

The unbelievable discounts quickly circulated through social media.

Power riding toys worth $300 were priced at $29. Flat-screen monitors were priced at $8, down from $190. Treadmills sold for $33.

After a flurry of activity, the Wal-Mart website went down for "maintenance" and Nguyen said the site had intermittent disruptions throughout the day as the company worked through the errors.

Nguyen said the errors have been resolved and the Web site is open.

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