How Soon Should Your Brand Respond on Social Media?
Published: September 10 2012 | 8:40 am - Updated: 1 April 2014 | 12:11 am
During a recent talk on social media engagement I was asked, “How soon should you respond to an issue on social media?” I replied, as everyone knows, that the optimal social media response time is 11 minutes, 3 seconds. Duh. … Continue reading
Have you found an error or omission in our reporting? Is there other feedback and/or ideas you want to share with us? Tell us