Marc Morehouse

Hi, I'm Marc Morehouse. I've covered sports for more than 15 years, mostly in Eastern Iowa. I've had Hayden Fry [...]
Updated: 26 January 2011 | 10:03 pm in On Iowa by Marc Morehouse

PR problems


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University of Iowa Dr. John Stokes (right) speaks about the medical condition affecting 13 Iowa football players during a news conference with Biff Poggi (left) father of freshman linebacker Jim Poggi, one of the affected players, and Director of Football Operations Paul Federici at Carver-Hawkeye Arena on Wednesday, Jan. 26, 2011, Iowa City, Iowa. Thirteen Iowa football players have been hospitalized after developing rhabdomyolysis, a stress-induced muscle syndrome following strenuous workouts. (Jim Slosiarek/SourceMedia Group News)

National media has made a crater out of Kirk Ferentz, Gary Barta and the Iowa football program for, mostly, not being in Iowa City for Wednesday’s news conference.

I chatted with a PR professional tonight.

Here were some of his notes on the nuts and bolts of today’s event from that perspective:

– Zero presentation.

Presentation speaks to an authoritative nature.

– No information to work with or POV (point of view) to work from.

Stuff and stuff without a clear voice on what the stuff is. Dr. John Stokes was an authority but relevance hurt by not being directly involved. (Could UI have used one of the players’ doctors? I don’t know. Maybe in general terms.)

– Tradition of dripping press releases with incomplete information and revised nothingness creates aggravation.

And let’s face it, there is plenty of aggravation.

– This was text book how to make everything worse than whatever it is.

Too reactive, IMO. The story started to leak and so the reaction was forced. (I don’t think any definitive answers have been reached on the why 13 players ended up in the hospital. But can you afford to wait? Not unless you want more questions.)

– Ferentz could have called in or called in a statement.

Without question. Probably wouldn’t have calmed the waters today, but it would’ve been something. 

– The kids broke the story. Wait for them to complete it is better than this [bleep].

Facebook was where a lot of media outlets first put the pieces together on this story. This opens the door to the thought “what are they trying to hide?”

Believe me, heard that more than once today.

It was interesting to hear the PR perspective. I’ve never considered some of these ideas. You can say so much without saying anything. I think that’s the moral of today, at least it might explain some of the reaction.

Expect a clean-up press conference.

Rules of Engagement
  • Be truthful. more
  • Be civil. more
  • Be responsible. more
  • Own your words. more
  • Leave the trolls alone. more
  • Take commercial ads elsewhere. more
  • Know that comments will be moderated. more
  • Or what? more
PR problems
  1. The lack of common sense within the department of external affairs never ceases to amaze me. 80% of this national backlash is 100% avoidable by simply having the press conference this morning and having KF and Chris Doyle attend. Perception is reality. Paul Fed should not have to answer to the state and national media, many of whom are starving for a college football story to write about this time. Yet another massive FAIL from external affairs. When are things going to change?

    • Great question.

      I think sports information takes a hit here, but is SI’s job public relations? And let’s face it, PR was THE job yesterday.

      Wait a day? Yes, that’s a great point. I don’t see Doyle being made available for legal reasons.

      I thought Paul answered what he could. He’s a good man who was in a tough spot. He handled himself well, IMO.

      There is a PR element here. Staying ahead of the story should be job 1. They didn’t do that. Again.




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